Gaming should be entertainment, not an addiction — that's the belief heybajji operates on 🛡️ Set your own deposit limit — go to Account Settings now Self-exclusion tool available 24/7 — take a break whenever you need Under-18s are strictly prohibited on heybajji ⚠️ If you think there's a problem, contact Support right now — we're here to help Using Responsible Gaming tools has no impact on your VIP points Cooling-Off Period: choose anywhere from 1 day to 30 days 💚 Joy lasts when it has boundaries Account lock option available for family members Budget Control Tool — set your own monthly loss limit Gaming should be entertainment, not an addiction — that's the belief heybajji operates on 🛡️ Set your own deposit limit — go to Account Settings now Self-exclusion tool available 24/7 — take a break whenever you need Under-18s are strictly prohibited on heybajji ⚠️ If you think there's a problem, contact Support right now — we're here to help Using Responsible Gaming tools has no impact on your VIP points Cooling-Off Period: choose anywhere from 1 day to 30 days 💚 Joy lasts when it has boundaries Account lock option available for family members Budget Control Tool — set your own monthly loss limit
💚 Responsible Gaming

Heybajji Responsible Gaming – The Complete Guide to Safe Play

Heybajji believes entertainment should be a source of joy — not stress. That's why responsible gaming has been our top priority from day one. This page has all the tools and guidance you need.

Last Updated: 1 June 2026
Get Help Quickly

Feeling like gaming is getting out of hand? Act now — reach out to support or set your own limits.

Live Chat — 24/7 in Bangla
support@heybajji.best
Account Settings → Set Limits

Heybajji's Responsible Gaming Tools

These tools are designed to keep you in control — no need to contact anyone, just activate them directly from your settings.

Deposit Limit

Set your own maximum deposit limit — daily, weekly, or monthly. Lowering the limit takes effect immediately; raising it requires a 24-hour waiting period, which is by design for your protection.

Loss Limit (Budget Control)

Set a cap on how much you're willing to lose within a given period. Once you reach that limit, heybajji will automatically stop you — so you don't have to carry that decision alone.

Session Time Limit

Set how long you can stay on the platform in a single session. Once the time is up, you'll be logged out automatically. You'll receive a warning 5 minutes before the limit — no abrupt cut-offs.

Cooling-Off Period

If you need a short break, set a cooling-off period ranging from 1 to 30 days. During this time you won't be able to log in or place bets — and your account will reactivate automatically once the period ends.

Self-Exclusion

For a long-term break, choose self-exclusion. Options range from 3 months to permanent. During this period, your account will be completely locked and no bonus emails will be sent.

Family Protection

If you believe a family member is using heybajji, contact our support team. heybajji will conduct the necessary investigation and work with your family to find a resolution — that's our commitment.

Responsible Gaming doesn't mean giving up the fun — it means playing within limits you've consciously set for yourself. heybajji gives you the power to set those limits on your own terms.

01 Why Responsible Gaming Matters

Online gaming and betting are legitimate forms of entertainment — much like watching a film or playing cricket. But like any entertainment, there's a healthy limit. When that limit is crossed, what was fun becomes a burden.

Heybajji has always believed that a platform is truly successful only when its members stay happy in the long run. That's why Responsible Gaming is not just a policy for us — it's a core principle.

Many people in Bangladesh are new to online betting. It's natural to feel excited at first. But heybajji created this page — and keeps these protection tools active — to make sure that excitement never becomes something unmanageable.

heybajji's Core Values: If gaming adds joy to your life — keep going. But if it starts to feel less like fun and more like a burden, it's time to stop. And we've made it easy for you to do just that.

02 Signs of Healthy Gaming Habits

Responsible gaming means checking in with yourself to make sure your play stays healthy. If the following points apply to you, you're within safe limits.

  • You have a set spending limit for gaming and you stick to it consistently.
  • Losing feels bad, but it doesn't affect the rest of your day.
  • No urge to bet more in order to win or recover losses.
  • It's easy to take a break from gaming and spend time with family, friends, or focus on work.
  • Money meant for essentials — food, bills, savings — is never used for gaming.
  • No need to hide your gaming — family either already knows or wouldn't have a problem with it.

If these signs match your experience — great. If they don't, read the next section carefully.

03 Recognize the Signs of Problem Gaming

Gaming problems rarely appear overnight — they build up gradually. Recognising the signs early makes them much easier to address.

Placing bet after bet to "win back" what you've lost is known as "chasing losses" — and it's a cycle that becomes very hard to break.
Playing longer than intended — telling yourself "just a little more, then I'll stop" but never actually stopping.
Hiding your gaming from family or friends, or lying about it.
Using bill money, grocery money, or borrowed funds to place bets.
Feeling restless, irritable, or down when you can't play — as if gaming is the only thing that lifts your mood.
Missing important time with family, friends, or work because of gaming.

If you recognise even one of the signs above in yourself, act now. Problems are always easier to resolve while they're still small.

04 Steps to Activate Protection Tools

Heybajji's responsible gaming tools can be activated easily from your account settings — no outside involvement needed, entirely your own decision.

  1. Log in to heybajji.
  2. Click your name in the top-right corner and select "Account Settings".
  3. Go to the "Responsible Gaming" tab.
  4. Choose the tool that works for you — deposit limit, loss limit, session time, cooling-off, or self-exclusion.
  5. Enter the amount or time limit and click the "Confirm" button.
  6. Verify with an SMS OTP — takes effect immediately.

If you run into any issues or can't find a tool, contact us via live chat — the support team will help you right away.

Please note: Lowering a limit takes effect immediately. However, increasing a limit or lifting a self-exclusion requires a minimum waiting period of 24–48 hours. This is intentional — to prevent decisions made in the heat of the moment.

05 Deposit & Loss Limits in Detail

Deposit limits and loss limits are the most effective tools for Responsible Gaming. On heybajji, both can be set independently.

Deposit Limit This sets the maximum amount you can deposit within a given period. There are three options — daily, weekly, and monthly. For example, if you set a daily limit of ৳500, you won't be able to deposit more than ৳500 that day, no matter what.

Loss Limit This sets the maximum amount you can lose within a given period before your account automatically stops all betting. It's the most effective tool — because it's hard to stay clear-headed when you're chasing losses, so the system steps in for you.

Safe Play Warning Signs

Heybajji sends you an alert when you reach 60% of your limit. Betting is suspended once you hit 100%.

How limit changes work: reductions take effect immediately at any time. Increasing or removing a limit has a 24-hour cooldown. This cooldown period exists solely to protect our members.

06 Self-Exclusion — Take a Complete Break

Self-exclusion is the most powerful tool available — for when other tools aren't enough, or when you genuinely want a long break. heybajji offers several self-exclusion options.

  • 3-Month Break: Your account will be locked. There is no way to reopen it before 3 months.
  • 6-Month Break: A complete break for a longer period.
  • 1-Year Break: For a long-term break.
  • Permanent Self-Exclusion: This cannot be reversed once activated. It is intended for those who feel they need to stop gaming entirely.

During self-exclusion, heybajji will not send you any promotional emails or SMS. You can withdraw any remaining balance from your account — only new deposits and betting are disabled.

To activate self-exclusion, go to your account settings or speak to Support directly — it takes effect immediately.

07 Minor Protection & Family Safety

Heybajji is exclusively for adults aged 18 and above. Protecting minors from gambling is one of our foremost responsibilities.

  • Age verification is required at registration. A national ID or birth certificate may be requested if there is any doubt.
  • To prevent children or teenagers in your household from accessing heybajji on your device, set a separate PIN or password on your device.
  • Never share your heybajji password with minors.
  • Parents can also install parental control software on devices for an extra layer of protection.

If you suspect a minor is using heybajji, please contact support@heybajji.best immediately. The account will be investigated without delay, and if the user is confirmed to be a minor, the account will be closed.

08 heybajji's Commitment to Responsible Gaming

Heybajji doesn't stop at simply providing tools. We take an active role in promoting responsible gaming.

1
Strict Age Verification

Age verification is carried out at registration and on your first withdrawal. Documents may be requested on any account that raises suspicion, at any time.

2
Automatic Alerts

If heybajji detects unusual changes in a member's betting or deposit patterns, the system automatically sends them an alert.

3
Support Team Training

Heybajji's support team is trained in Responsible Gaming. When a member raises a concern, they receive the right tools and assistance.

4
Bonus & Promotion Restrictions

Members who have set deposit limits or are in a cooling-off period will not receive aggressive bonus promotions.

5
Honoring Self-Exclusion

Any request to reopen an account during a self-exclusion period will not be accepted before the set period has ended.

09 Where to Get Help

If you feel you're losing control of your gaming, you don't have to face it alone. heybajji's support team is available, and help can be reached through multiple channels.

  • heybajji Live Chat: Click the chat button on the website or app and speak to us directly in Bangla — the team is ready to help.
  • Email: support@heybajji.best — Use this channel if you'd like to reach us in writing with full details.
  • Account Settings: Set your own limits — your protection kicks in without needing to speak to anyone.

Remember — seeking help is not a sign of weakness. It's a sign of self-awareness. heybajji respects that.

Gaming addiction is a health issue. If you need professional help, please consult a doctor or mental health specialist. heybajji actively encourages you to seek that support.

How to Activate Each Tool

Step-by-step instructions — activate directly from Settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit.

  • Open Account Settings
  • Go to the Responsible Gaming tab
  • Select "Deposit Limit"
  • Enter the amount and confirm with OTP
Loss Limit

Set a maximum loss limit for a defined time period.

  • Open Account Settings
  • Go to the Responsible Gaming tab
  • Select "Loss Limit"
  • Set the Duration and Amount
Session Time Limit

Set a timer for how long you want to play in one sitting.

  • Open Account Settings
  • Go to the Responsible Gaming tab
  • Select "Session Time"
  • Set your limit in minutes or hours
Cooling-Off Period

Take a temporary break of 1 to 30 days.

  • Open Account Settings
  • Go to the Responsible Gaming tab
  • Select "Cooling-Off"
  • Choose the number of days and confirm
Self-Exclusion

Take a complete break ranging from 3 months to permanently.

  • Open Account Settings
  • Go to the Responsible Gaming tab
  • Select "Self-Exclusion"
  • Choose your period and let Support know
Direct Support

If you need help with any tool, just let us know via live chat.

  • Click the chat icon at the bottom-right of the page
  • Talk to Us in Bangla
  • The support team will help you activate the tool
  • Active 24/7 — no time restrictions

Questions About Your Account & Payments

Common questions members ask about deposits and updating account details.

First, give it a moment — deposits on heybajji typically reflect within 30 seconds, though occasional delays can happen on bKash's or your network's end. Wait 5 minutes and refresh the page. If the balance still hasn't appeared after 5 minutes, follow these steps. First, check your transaction history in the bKash app to confirm whether the money was actually deducted. If it was, note the Transaction ID (TrxID). Then, contact heybajji via live chat or at support@heybajji.best — provide the TrxID, amount, and time of the transaction. The support team typically resolves these within 5–10 minutes. Please note that deposits must be made from the bKash number registered to your heybajji account. Payments sent from a different number are automatically returned within 2–3 business hours. It's always a good habit to keep screenshots of your transactions — they can come in handy later.

Because your name and mobile number are linked to your identity verification on heybajji, they cannot be changed directly from Settings — you'll need to go through Support. To correct your name, email support@heybajji.best with the subject line "Name Correction Request". In the email, include your registered mobile number, your current name, and the correct name. Attach a scan or photo of your National ID. Corrections are typically processed within 24 hours. Changing your mobile number is a more involved process, as your identity must be confirmed via an OTP sent to the old number. If your old number is still active, contact us via live chat, complete OTP verification, and the change will be applied. If the old number is no longer active, you'll need to verify your identity using KYC documents — this may take up to 48 hours. Once verified, the new number will be registered and will receive all future OTPs and payments.

Play Responsibly, Play Joyfully

Heybajji is where entertainment meets excitement — within limits. Register, set your own protection limits, and enjoy 500+ games.

Heybajji is strictly for users aged 18 and above. Play, but know your limits.

6
Responsible Gaming Tools
24/7
Bangla Support
18+
Only
৳0
Cost of Setting Limits
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